WhatsApp AI agent
A WhatsApp AI agent that answers your customers
A WhatsApp AI agent from Flowless starts when you scan a QR code with the number your business already uses. The agent replies to customers based on your documents, every conversation lands in one inbox, and your team can step in whenever it wants.
What changes in your support
The number you already have
Link your business WhatsApp the way you would link WhatsApp Web. Customers keep messaging the same number, and the history on your phone stays where it is.
One inbox for the team
Every conversation lives in one place, with each customer's full history. Nobody has to borrow a phone to see what was agreed.
Agents that answer for your business
Build an AI agent for the questions you get most. It checks the PDFs, spreadsheets and links you uploaded before it replies.
Contacts and groups in order
Your WhatsApp address book becomes a list with a profile for each contact, so you know who you are talking to before you open the chat.
From QR code to first reply
Connect your number
Give the number a name so you can recognize it, open WhatsApp on your phone and scan the QR code on the screen.
Teach the agent
Upload the documents it should consult and write how your business talks to customers.
Follow along and step in when needed
Conversations show up in the inbox. The agent answers what it knows, and your team handles the cases that need a person.
What comes with it
Conversations
One inbox with the full history of each customer.
AI agents
Agents that answer for your business and consult your documents. Included in the Technology segment.
Knowledge
PDFs, spreadsheets and links the agent reads before replying.
Contacts and groups
Your WhatsApp address book organized, with a profile for each contact.
Questions about the AI chatbot for WhatsApp Business
How does a WhatsApp AI agent for customer support work?
You connect your business number by scanning a QR code, upload the documents the agent should consult and write its instructions. The agent replies based on that material, and the conversations appear in the Flowless inbox.
Do I need to change my business WhatsApp number?
No. You connect the number you already use by scanning a QR code. The conversation history stays on your phone, and new messages also appear in the Flowless inbox.
Does my phone have to stay on and online?
Yes. As with WhatsApp Web, the connection depends on the linked phone. If it drops, Flowless shows that the session is not active, and you check the phone's internet and reconnect.
What does an AI chatbot for WhatsApp Business know about my company?
What you teach it. It answers from the documents, spreadsheets and links you add to the knowledge base, and it follows the instructions you write for it.
Can I take over a conversation the agent started?
Yes. Every conversation appears in the inbox with its full history, and your team can reply at any time.
Which segment includes the AI agents?
The AI agents and the knowledge base are part of the Technology segment, which you pick when you create the account. In the Medicine, Legal and Other segments you connect the number, answer from the inbox and organize contacts, without the agent.
Connect your number today
Creating an account is free and takes a few minutes. Support and management do not use credits.
Create a free account